coronavirus and our customers

We're here for you now and in the future

At Vista Energy, the health and well-being of our customers and communities is at the center of everything we do. During this unprecedented time in our country, we are working hard to keep our customers energized and provide support in safe and convenient ways.

A message from Vista Energy on COVID-19

At Vista, we understand the importance that comes with providing a critical service to our customers. Our business continuity plan ensures that during the Coronavirus pandemic we can continue to deliver natural gas and electricity to our customers safely and without delays or disruptions of service.

To do our part, Vista is requesting that all our agents in the community commit to all federal, state, and local guidelines relating to COVID-19 including the use of face coverings, social distancing, frequent hand washing, and refraining from contact with people and their belongings. In addition to that, we are also asking all agents to stay home and not to return to work if they have been sick or have been taking care of or been near anyone who is ill for any length of time.

Together, we can help to prevent the spread of COVID-19 while still providing you a critical service. If you have any questions or would like to know more about our products and services, our call center will remain open during normal business hours (Mon – Fri 7am to 6pm CST) and can be reached by calling 1-888-508-4782.

 

Putting Your Health and Safety First

Vista Energy has taken steps to ensure the safety and well-being of our customers as we begin to sell our products in your area. When you see us out in the community, our agents will be taking the following steps:

  • Adhering to all federal, state and local guidelines relating to COVID-19.
  • Use personal protective equipment.
  • Follow strict social distancing.
  • Stay home if sick or around someone who is sick.

Talk with an agent to learn more about what we are doing.

Our expert customer service agents are waiting to help you Mon - Fri 7:00 am to 6:00 pm CST
Sat 10:00 am to 3:00 pm CST

(888) 211 - 4093

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