Instructions for redeeming your Vista Energy Smart Home Products will be included with your Welcome Letter upon signing up. Smart Home Products are earned during your contract with Vista Energy at 3, 9, & 15 months. You will be notified within 30 days of when each new product selection has been earned. You must have Vista Energy as your electric provider and be in good standing with the utility at the time of notification in order to qualify for Smart Home Products. Vista Energy will contact you by email in order to redeem your eligible products, you are responsible for providing Vista Energy with a valid email address.