Natural gas has been deregulated in many parts of the country. Thanks to deregulation, we can supply your natural gas with pricing structures the utility cannot match. Vista has the experience to buy the natural gas in the competitive open wholesale market and structure the purchases to match a fixed, or variable, or unlimited usage sales structure. We then deliver your natural gas to your local utility system straight to your home. The switch to Vista is easy. There are no setup or connection fees. The utility will continue to charge you for gas transmission, but Vista will give you the opportunity to save on your natural gas. The natural gas wholesale market is extremely competitive with hundreds of producer and suppliers connected by miles and miles of pipelines. A low overhead and aggressive cost acquisition strategy allows Vista to focus solely on finding the cheapest gas available without the bureaucratic constraints of a large government regulated utility. Our strategy is to keep it simple and nimble.
Your return date to Nicor’s service will be determined based on the meter read cycle. If Vista Energy submits a cancellation request to Nicor and Nicor accepts the disconnect request 15 days before the next meter read date then your service will begin with Nicor on the next meter read date. If the cancellation request is submitted less than 15 days of the next meter read date, then your service with Nicor will begin on the next month’s meter read date.
If you move within Nicor Gas’ service territory, your Customer Select contract will move with you. If you move outside Nicor Gas’ territory, your participation in Customer Select automatically ends.
There is no increased cost to switch to Vista Energy from Nicor Gas. However, you will see two new line items on your Nicor Gas bill if you choose to participate in Customer Select – a Customer Select Charge and a Transportation Service Credit. The Customer Select Charge recovers the costs from pipelines to assist in the daily balancing of gas supplies on Nicor Gas’ system. The Customer Select Charge is not an additional cost for Customer Select participants – customers buying their gas from Nicor Gas pay this charge as part of their overall Gas Supply Charge. The Customer Select Charge is billed to customers based on usage. The rate may change each month and it is filed with the Illinois Commerce Commission. The Transportation Service Credit is a credit for certain costs that are included in our distribution rates that are not incurred by Customer Select customers – such as some uncollectible expenses and storage costs. It is credited to customers based on usage.
Yes, although your Budget Plan amount will only apply to the utility delivery charges on your bill. If you’d like to sign up for either one of these options, call Nicor at 888.Nicor4u (888.642.6748) or check the Budget Plan box on your payment stub.
Call Nicor Gas at 1-888-Nicor4u (1-888-642-6748). As always, Nicor is responsible for the safe and reliable delivery of your gas. If you have a question or problem with the bill for your natural gas supply, you should call Vista Energy directly.
In the Nicor Gas Customer Select program, you have the ability to purchase your natural gas from another supplier. Customer Select is all about choices. It’s a voluntary, free program offered by Nicor Gas that allows you to choose your natural gas supplier. As of March 1, 2002, all Nicor Gas residential and business customers are eligible to participate in Customer Select, a program that allows you to choose your natural gas supplier.
No, Vista has been approved to participate in the NICOR Customer Select Program, but we are not part of Nicor. Vista is certified by the Illinois Commerce Commission and must meet certain business and credit standards. This includes a code of conduct related to telemarketing practices, handling of customer complaints, maintaining adequate gas supply and pipeline capacity, and obeying truth-in-advertising laws.
