Your return date to PG&E’s bundled service is based on your home’s meter read date. When we submit your cancellation request and if it is accepted by PG&E 15 days before your next meter read date, you will return to PG&E on that meter read date. If your cancellation is submitted less than 15 day of your next meter read date, you will be returned back to the utility on your next months meter read.

No, Vista Energy does not currently charge an early termination fee for this service area.

Vista Energy does not currently require a deposit for service in this area.

You are NOT being billed for natural gas twice. Most people do not realize that a significant portion of their monthly gas bill is a gas transportation fee. PG&E will still charge a transportation fee to those using a third party supplier. PG&E charges each customer a transportation fee in order to cover costs associated with owning and operating the pipeline. Traditionally, transportation rate represents a large portion of your monthly bill – nearly the value of your gas. The charges on your bill from Vista are for the natural gas only and are different from the PG&E transportation charges. When PGE was your natural gas provider the transmission costs were combined into one “bundled” charge.

Your bill will continue to come from PG&E. The only difference is that Vista will appear as the 3rd party gas supplier on the final page of your bill.

Vista Energy is an approved participant in PG&E’s Core Aggregation Program, but Vista Energy is not part of PG&E.