If a customer intends to roll over their selection, what happens if that Supplier has exited the Program or discontinued that Pricing Option?

  • faq

Customers will be notified if their current Supplier exits the Choice Gas Program or if their Supplier discontinues a customer’s Pricing Option. Customers will default to the Pass-On Rate [Regulated Rate] unless a new Pricing Option is selected from the current Supplier, or a new Supplier and Pricing Option is selected during the selection period. The Pass-On Rate [Regulated Rate] will continue to be the default option for customers who did not select a Choice Gas Supplier for the preceding year.

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