Tag: blackhills_wyoming

What cities are served?

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Cities served by the Choice gas program in Wyoming are divided in three Divisions, please see chart below to see the participating city and the division. Casper Division Arapahoe Bairoil Bar Nunn Casper Edgerton Ethete Evansville Ft. Washakie Hanna Hudson Jeffrey City Lander Laramie Medicine Bow Midwest Mills Pavillion Rawlins Riverton Saratoga Shoshoni SinclairGillette Division Gillette Moorcroft Newcastle Upton Wright Torrington Division Douglas Ft. Laramie Glendo Glenrock Guernsey Hartville Lingle Lusk Torrington Wheatland

What happens if a customer moves during the Choice Gas Program year?

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If a customer moves from one service address to another, or a new customer moves to a service address within the Choice Gas Program territory, that customer will continue with the Supplier previously selected for that address. New construction customers will be provided with a selection packet via U.S. Mail, and if that customer does not make a selection, they will default to the Pass-On Rate [Regulated Rate].

If a customer intends to roll over their selection, what happens if that Supplier has exited the Program or discontinued that Pricing Option?

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Customers will be notified if their current Supplier exits the Choice Gas Program or if their Supplier discontinues a customer’s Pricing Option. Customers will default to the Pass-On Rate [Regulated Rate] unless a new Pricing Option is selected from the current Supplier, or a new Supplier and Pricing Option is selected during the selection period. The Pass-On Rate [Regulated Rate] will continue to be the default option for customers who did not select a Choice Gas Supplier for the preceding year.

What if a customer does not make a selection?

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If a valid selection is not submitted on or before, April 28th, 2016, the customer’s account automatically rolls over to their current Supplier and Pricing Option, at a price to be determined by the Choice Gas Supplier. If a customer rolls over any Choice Gas Pricing Option, the final rate will be made publicly available no later than 15 days after the Selection Period ends. The natural gas commodity price that Choice Gas rollover customers will be charged will not carry over from the previous year unless agreed to by the Supplier. We encourage customers to participate in the selection process to ensure they know the price of the gas commodity they will receive for the upcoming year.

What constitutes a ‘valid’ selection?

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A selection is considered valid when a customer submits their choice through one of the accepted submission methods, on or before, April 28th, 2016. It is important to note that confirmation codes are time-sensitive, therefore customers should check with their Supplier on its expiration date. The first valid selection received will be considered the customer’s final choice. Customers should record their verification number if submitting their selection via the Internet or telephone. Mailed selection forms must be signed by the customer to be considered valid.

How do customers select their Supplier?

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Customers can automatically roll over to their current Supplier and Pricing Option, or submit a selection through the Internet, by telephone, directly through their chosen Supplier, or by U.S. Mail (these choices are collectively referred to as “accepted submission methods”).

What is the benefit of the Choice Gas Program?

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In a word, “choice.” Because the Choice Gas Program allows customers to choose their natural gas Supplier and Pricing Option, they have an opportunity to manage gas supply price risk and volatility to meet their individual needs. The Choice Gas Program selection period in Wyoming begins April 8th, 2016, and ends, April 28th, 2016.

What is the Choice Gas Program?

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The Choice Gas Program is an annual program administered by Black Hills Corporation that gives customers the opportunity to choose a natural gas supplier and Pricing Option that best suits their needs.

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